The Backyard will refund the full amount of any reservation provided the cancellation request is received more than 30 days prior to the scheduled reservation. Fifty percent of the cost of the reservation will be refunded should a cancellation request be received less than 30 days but more than 14 days in advance of a reservation. Twenty-five percent of the cost of a reservation will be refunded should a cancellation request be received less than 14 days but more than 7 days in advance of a reservation.
No refunds will be issued for cancellation requests received less than 7 days in advance of a reservation.
Upon request and subject to availability, The Backyard will make every effort to move a reservation to an alternate time.
Should individuals or teams determine that inclement weather will keep them from arriving for scheduled time, The Backyard may at its discretion and under no obligation: Offer a reasonable alternative date and time for the reservation; offer a partial or full credit toward future training date; or, offer a partial or full refund.
To cancel a reservation, contact us immediately via telephone at (724) 220-6650 or Info@BackyardPGH.com.